Acceptable use
These rules protect the product, other users, and payment networks. Breaking them can close the seat without refund of the current period.
Allowed
Answering your own line. Consecutive interpreting while you are in the console. Placing a call to a number you are authorized to contact (your bank, your carrier, a shop, a clinic, a friend). Using SMS on a number you control.
Not allowed
Unsolicited bulk marketing or robocalls. Using a number you do not control. Impersonating police, banks, courts, or regulators. Harassment, fraud, or scraping third-party accounts. Reselling Attune as a call-center bureau or as a collections desk.
Your responsibility
You choose the task, the number, and whether to stay on interpreter mode. Attune does not buy you leads and does not operate a shared outbound queue.